Important Info for AOL Users
Some of our members using AOL are experiencing problems accessing
our Web site and receiving email. We would like to offer
AOL has installed SPAM filtering software to help eliminate
the unsolicited email their users receive. Unfortunately, the new
filtering software often blocks our address, and/or registers our
address as SPAM therefore, you do not get our email . This
software may also block emails being sent to you from our system.
If you have requested that a PIN be sent to you, or you are
expecting a returned email response from our office, be sure to
look in your SPAM folder to see if the message has been delivered
Check your SPAM settings to allow email from AHA
Also, to access your SPAM Folder follow these directions provided
"You can also visit Keyword: SPAM FOLDER to access your
Spam folder box inside the AOL software and click on the
THIS IS NOT SPAM button for every legitimate e-mail you have
found on this area."
Many AOL users encounter problems when accessing certain pages on
our Web site. There are a few things you can do to hopefully
alleviate the problem. First – contact AOL (tech support phone
numbers can be found at http://www.aol.com/support/index.adp)
and tell them you are having trouble accessing our website.
Second, upgrade your AOL software to the most current release
(which is currently 9.0 ) Third, use another Web Browser, such
as Internet Explorer or Netscape, to navigate our Web site .
If you see a small “e” when you open your AOL browser on the top
right-hand side of your screen, click on the "e", a new
Internet Explorer window will open and you should not experience
errors. (Note: if you have problems getting your alternative
browser to work with AOL, go to the AOL Member Services area,
click "Internet and World Wide Web," then double click the "Using
other browsers with AOL" topic. This gives further advice on how
to use a browser with AOL.)
AOL Browser Problems
About Web Page Caching
"When using a browser integrated with the AOL client software,
AOL members make web requests through a set of caching proxy
servers. If the servers have a current copy of a requested web
object, it will be served to the member directly from the cache
server instead of the request going over the Internet to the origin
web server. AOL will cache most types of web objects including
So in fact, you aren't "really" at that web page when using the
AOL browser. Which will explain why some forms and features of websites, java,
and other things, will not work for AOL customers.
We have also received reports of users getting a
'566 response HTTP version not supported'
error message when attempting to use the various functions on the
Web site. We believe that this is also an AOL-specific caching
issue. Please use a non-AOL browser which will not use the AOL